Reports
Reports in Nium Portal are designed to enhance your financial management experience by providing detailed insights into your transactions. With Nium Portal, you can easily track, analyze, and manage your financial activities.
Transactions reports
The Transactions reports page offers a comprehensive view of all your financial transactions. You can filter and search transactions by transaction ID or the batch ID. You can further refine your view by different details about the transactions, including:
- Status: View transactions based on their current status including Approved, Declined, Blocked, etc.
- Type: Filter transactions by their type, including
- Currency: See transactions sorted by the currency used, helping you efficiently manage multi-currency accounts.
- Payout status: Filter transactions based on it's current progress. Available values include:
- Sent to bank: The transaction has been processed and sent to the bank for settlement.
- Returned: The transaction was not completed and has been sent back, often due to issues like incorrect banking details or insufficient funds. Click on Returned for more details on why the transaction was returned.
Additional filters include:
- Customer: Filter transactions by the customer to focus on the activity of a specific user or business. This is helpful when reviewing transaction history for a particular client or when investigating transaction issues.
- Date range: Select a specific time period to view transactions that occurred within that window. You can choose from pre-set ranges like "Last 30 days" or define a custom range.
- Transaction ID: Search for a transaction using its unique identifier. This is useful when tracking or troubleshooting a specific transaction.
- External ID: Filter using your own system's reference ID if you're passing an
externalIdwhen creating transactions. This helps map Nium transactions to your internal records. - Batch payout: View transactions that are part of a bulk payout. Use this to track the status of all payouts made in a batch and confirm successful processing of each.
With your transactions laid out in Nium Portal and available for easy review, your business can:
- Monitor Pending Transactions: Quickly identify and review transactions that are still pending.
- View Transaction Details: Access detailed information about each transaction, including the amount, currency conversion, and creation date.
- Respond to transactions with Requests for Information (RFI): Easily manage and respond to any RFIs related to any of your transactions.
The Transactions reports page ensures you have full visibility and control over your financial operations, enabling you to make informed decisions and maintain accurate records.
Payout transactions reports
When you filter the Transaction reports page for payouts, two additional columns appear:
- Remittance Status: Details the specific state of the payout in its lifecycle. This is different from the overall transaction status (pending, approved, etc.) and provides a detailed view of the payout process. For more information, see Transaction Lifecycle.
- Beneficiary Name: Shows the name of the beneficiary receiving the payout. This allows you to quickly identify who the payout is intended for.
These additional columns give you more granular information about each payout transaction and help you manage those transactions more effectively. By using Transaction reports to manage payouts, you can:
- Monitor Remittance Status: Track the exact stage of each payout, ensuring timely and accurate processing.
- Identify Beneficiaries: Easily see who is receiving each payout, aiding in verification and record-keeping.
This additional information helps ensure you have a detailed understanding of the payouts you process and enables you to manage your financial operations with greater precision.
Responding to RFI transactions
The Transactions reports page enables clients to easily view and respond to transaction RFIs (Requests for Information), streamlining the RFI process and reducing dependencies on APIs or external communication.
The Nium Portal Transactions reports page simplifies handling RFIs by providing a no-code alternative that does not consume any developer resources. This ensures quicker responses and faster resolution of flagged transactions. Any authorized client team members can respond to RFIs directly from Nium Portal.
Additional key benefits of using Nium Portal to respond to RFIs include:
- Inline RFI Responses: Respond directly to RFIs within Nium Portal; clients can filter transactions requiring RFIs and respond directly within the portal. This helps both unblock clients and helps them process transactions more quickly.
- No API integration required: Respond directly to RFIs without needing to integrate or connect with our API. You also avoid any delays that can arise due email or Slack communication with support teams.
- Creditor/Debtor Separation: As you work through the different RFIs, for accuracy and clarity, clearly distinguish between the information of the creditor compared to the information of the debtor.
Use Nium Portal to respond to RFIs
To respond to RFI transactions on the Reports page:
- Click Reports > Transactions on the left.
- Click View only RFI transactions to view all transactions flagged with the
statusRFI_REQUESTED.
- Click Respond to RFI next to the transaction entry you want to address.
- Fill in the required fields and upload the necessary documents.
- Fields that are successfully completed are marked as Responded with a green checkmark.
- Previously submitted RFI data is saved, helping you track which transactions need action.
- When a document upload is requested, the following limitations apply:
- File format: JPG, JPEG, PNG, or PDF
- File Size: 5MB maximum
- Once submitted, the
statusof the transaction updates to a pending state until our compliance team completes their review of the submitted information. Updates to transaction status are provided via webhook events anytime there is a status change. For more information about our different webhook events, see Webhooks - Overview.
For more technical information on RFIs and how they come up, see:
By leveraging Nium Portal to respond to RFIs, clients can speed-up transaction processing, ensure smoother operations, and avoid any unnecessary technical complexities.
GPI details
Global Payments Innovation (GPI) provides real-time tracking and transparency for cross-border payments made through the SWIFT network. With Nium Portal, you can review these GPI details in-depth to gain better transparency on your international transactions. GPI details helping you monitor and manage payments with greater confidence.
To review GPI details for SWIFT transactions, hover over the Remittance status and click View status details.
Key GPI details available include:
- Stage Code: Details the current phase of the transaction. Each code, such as
G001,G002, etc., corresponds to an update to the transaction, providing a clear view of the payment's progress. - Stage Description: A brief explanation of the transaction's current condition. This description gives insights into the payment's journey, such as whether it has been delivered to the next bank, is pending credit, or requires further documentation.
- Bank Name: The name of the financial institution currently handling the transaction. Knowing the bank involved at each stage helps you track where the payment is and who is responsible for the next action.
- SWIFT Code: The unique SWIFT/BIC code identifying the bank involved in the transaction stage. This code helps confirm the bank’s identity, providing a reliable way to ensure that the payment is routed correctly.
- Timestamp: The exact date and time when the stage update occurred. The timestamp shows when the transaction reached each specific step, offering insights into processing times and helping to identify any potential delays.